See EasyChat in action
Watch the demos and see how EasyChat can help your business reply, book and manage customers automatically.
Watch clients book automatically while you're busy
Clients can choose services, staff, appointment times and pay deposits without calling you.
No card required during your trial.
How to start with EasyChat?
Few simple steps from free trial to taking bookings and answering customers.
Register for a free trial and start the onboarding wizard
The onboarding wizard will guide you step by step through the setup process.
Set your booking rules
Choose how you want EasyChat to manage bookings, deposits and payments. If you would like to collect card deposits, simply connect your Stripe account. You can also collect manual payments directly to your bank account, but these payments will need to be confirmed manually.
Add your services, products and employees
Create your categories and services, add employees, and assign them to the services they can provide. You can also add your website address or upload business documents, so EasyChat can automatically create a Q&A set and start answering customer questions from day one.
Set your working hours and holidays
Add your company opening hours, set individual employee working hours if needed, and import or add holidays.
Connect EasyChat to your customer channels
Connect EasyChat to your website, Facebook page or business WhatsApp number, then download the operator app from your mobile app store. Your customers simply contact you through your usual channels - EasyChat works quietly in the background.
You are ready to go
Now you can focus on your business while EasyChat helps with customer messages, bookings and follow-ups.
Unlimited bookings on every plan — choose by how much you chat.
The booking flow is fully automated and unlimited on every plan (fair use). Plans differ only by how many chat conversations are included — so you pay for the questions, never the bookings.
Starter
Unlimited bookings with a fully automated booking flow, plus 20 chat conversations included every month.
If your customers come to you mainly to book an appointment, this plan is for you.
Only £39 per month. Check pricing for more details.
Growth
Everything in Starter, with 500 chat conversations included.
If your customers also reach out to ask questions, Growth lets the AI answer them for you.
Only £69 per month. Check pricing for more details.
Professional
1,000 chat conversations included.
For busy salons fielding lots of enquiries every day.
Only £99 per month. Check pricing for more details.
Scale
2,000 chat conversations included.
For multi-location or high-volume teams.
Only £159 per month. Check pricing for more details.
Go over your chat allowance? Extra conversations are just £0.19 each (whole conversation, not a single message!), added to your invoice at period end — up to your plan's fair-use limit, then upgrade.
There's a lot more inside than bookings and chat — register for a free trial and try every feature for yourself.
Already keep bookings in Google Calendar — or a paper diary? No problem.
Switching over is easy. Import your existing calendar from Google Calendar, Outlook, Apple Calendar or anywhere else using a standard .ics file — every event comes across and those times are automatically blocked, so the AI never offers a slot you've already promised. Prefer paper notes? Just add events directly in EasyChat to block out the dates and times you're already booked.
Take bookings right inside the chat.
Your customers pick a service, a team member and a time, pay a deposit, and they're booked — without ever leaving the conversation.
In-chat booking · multi-staff calendar · deposits to your own bank
From "are you free?" to booked — in one chat.
- Choose a serviceThe customer picks one or more treatments from your menu.
- Choose a team memberOnly staff who do that service are offered (skipped if there's just one).
- Pick a dateDays with no free slots are greyed out automatically.
- Pick a timeThe slot is held for 15 minutes so no one else can grab it.
- Add detailsName and phone for the confirmation.
- Pay the deposit — bookedCard or bank transfer; they get a confirmation with a reference.
A diary that runs itself.
Set working hours per team member, and EasyChat works out real availability for every service and staff member. UK bank holidays import automatically from gov.uk, and short 15-minute holds plus per-salon locks mean it's impossible to double-book.
Per-employee hours · UK bank-holiday import · live availability · no double-bookings.
Your whole team, organised.
Add each team member with their own contact details and colour, then choose which services each person provides — customers only ever see who can actually do their treatment. Every staff member has their own calendar.
Staff profiles · per-staff services · per-employee calendars.
Reports that do the admin for you.
Working-hours report
Normal vs overtime hours per employee for the month, as a tidy PDF.
Monthly summary
A PDF of your bookings and usage each month, emailed to you.
Audit log
Every change — bookings, staff, settings, payments — in one searchable history.
Stop no-shows. Get paid to your own bank.
No online payments set up yet? No problem. EasyChat turns card payments on for you through Stripe Connect — a few guided clicks, no existing Stripe account needed — so even a business that's only ever taken cash can start taking card deposits today. The money goes straight to YOUR bank; EasyCore never holds your funds and takes no cut on deposits. Prefer bank transfer? It can fall back to that (your details shown) instead. A small deposit dramatically cuts no-shows, and you can refund in one click.
Card payments set up for you (Stripe Connect) · no existing account needed · or bank transfer.
Confirmations and changes, handled.
Every booking sends an automatic confirmation, and your team is notified straight away. Customers can reschedule or cancel themselves using their booking reference — no phone tag.
Turn chats into booked, paid appointments.
Start free and take your first booking in the chat today.