No-shows cost more than you think.
Say a no-show costs £40 in a lost slot and you get two a week — that's over £4,000 a year gone. EasyChat takes a deposit the moment a client books, so the slot's protected and your time's respected.
- Deposit taken at booking (Stripe or bank transfer)
- Automatic confirmations
- Clients reschedule or cancel themselves
- Fewer empty chairs, steadier income
Source: salon no-show research, vocalyai.com
Never miss another booking enquiry.
Powered by AI trained on your business — EasyChat replies to every Facebook, WhatsApp and website message instantly and books the client in, while you work. 24/7.
78% of customers book with the first business to reply.
Free setup — we'll build your AI for you · Ready in a day · Cancel anytime
For salons, nails, lashes, aesthetics & barbers — and any appointment business.
You can't be mid-treatment and on your phone at the same time.
Every unanswered DM is a client booking somewhere else. 78% of customers book with the first business to reply — so a message you only see three hours later is usually a booking you've already lost.
📥 DMs you can't answer fast enough — because you're actually working
📖 A diary in your head and on three bits of paper
🔁 Double-bookings you only spot when two clients turn up
🚫 No-shows with no deposit — pure lost income
🌙 Enquiries at 11pm that go unanswered till morning
Source: lead-response research, caseyresponse.com
What happens when a customer messages you?
- Customer sends a DMOn Facebook, WhatsApp or your website.
- AI replies instantlyIn seconds — trained on your services & prices.
- Customer picks a serviceStraight from your real treatment menu.
- Customer chooses a staff memberWhoever does that treatment.
- Customer pays the depositBy card or bank transfer — the slot's protected.
- Booking confirmedStraight into your diary. Done.
Customer messages at 11:32pm → Booking confirmed at 11:34pm → you wake up with a new appointment in your calendar.
Up and running in three steps
No tech skills. If you can use Facebook, you can do this — or we'll set it up for you.
Connect
Link your Facebook Messenger, WhatsApp and website. Minutes, not hours.
Train it on your salon
Add your services, prices and upload documents or enter your webpage to learn your new assistant. Add more Q&A or catch a few chats to let your assistant answer like you.
It books while you work
Sit back. It replies, books and takes deposits 24/7.
Everything you need to stay fully booked
Every message answered in seconds — even at 2am.
While you're with a client or asleep, EasyChat replies instantly across Messenger, WhatsApp and your website — so you stop losing bookings to slow replies.
Always-on AI replies across all your channels.
Your whole diary, finally in one place.
Set working hours per team member, assign services to whoever does them, and let EasyChat keep everyone's day straight — UK bank holidays imported automatically.
Multi-staff calendar, per-employee hours, auto UK bank-holiday import.
Trained on your salon
Answers from your own services, prices and FAQs — in your tone.
Booking inside the chat
Shows real availability, holds the slot, books it — no double-bookings.
Tap-to-book menu
Clients just tap Book, See prices or Ask a question.
Deposits that stop no-shows
Take a deposit the moment they book — via Stripe or bank transfer.
Promos that fill quiet weeks
Push a time-limited offer straight into your chats.
Reports you'll actually read
A clear audit log and a monthly summary PDF.
Your clients already message you. Now those messages become bookings.
Facebook Messenger
Reply and book straight from the Facebook DMs your clients already send.
Meet clients on the app they check most. Instant answers, instant bookings.
Website Chat
A chat bubble in your brand colours turns website visitors into booked appointments.
No Facebook? No problem — website chat and WhatsApp work on their own (see the FAQ).
Jump in whenever you want. Let it handle the rest.
EasyChat never takes over your relationships. Open the app and jump into any chat — or let the AI draft the reply for you to accept, tweak or send. New enquiries auto-assign across your team, so nothing's missed.
- Mobile app to watch & join conversations
- AI drafts replies while you're away — you approve
- Auto-assign new chats round-robin to staff
- Seamless human takeover, any chat
Simple plans that pay for themselves.
Plans start from a few pounds a day — less than a single no-show. Every plan includes instant replies, in-chat booking, deposits and the mobile app, with a 14-day free trial.
Questions, answered.
I'm not techy at all — can I really set this up?
If you can post to Facebook, you can set up EasyChat — and if you'd rather, we'll build it for you. Most salons are live the same day.
Will it sound like me, or like a robot?
It's trained on your own words, services and prices, so it answers the way you would. You can read and edit any reply, and jump in whenever you like.
What happens to my existing clients and how I already book?
Nothing you don't want to change. EasyChat works alongside how you run things — your regulars just get faster replies and you get fewer gaps.
Do I even need a website?
No. EasyChat works on WhatsApp and Facebook Messenger without one. If you have a website, you can add the chat widget too — but it's optional.
Can I use my own WhatsApp number?
WhatsApp Business needs a dedicated number that isn't already active on the normal WhatsApp app. You can use a new number we set up for you, or bring an eligible number — we'll guide you through it during setup.
Do I need Facebook?
No. EasyChat works with website chat and WhatsApp. Facebook Messenger is optional — though it's where a lot of beauty enquiries start.
Is my data safe? Are you UK-based?
Yes — EasyChat is built and run in the UK by EasyCore Ltd, and your salon's data is kept secure. You're not handing your clients to a faceless overseas tool.
Can I still reply to clients myself?
Always. Jump into any conversation from the app or browser whenever you like. When you're busy, the AI drafts replies for you to approve.
Am I tied into a contract?
No long contracts. You're on a simple monthly plan and can cancel anytime. Start with a free trial first.
How long does setup take?
Most businesses are ready within one day. We handle the setup for you.
I'm not a salon — will it work for me?
Yes. EasyChat is beauty-led but works for any appointment business — aesthetics and skin clinics, barbers, tattoo studios, pet grooming, tutors and more.
Stop losing bookings to a missed message.
Let EasyChat reply, book and take deposits — while you do the thing you're actually good at. Free setup, we'll build it for you. Cancel anytime.