Last updated: 29 May 2026
Easycore Ltd provides software services that may use artificial intelligence (AI) technologies to assist businesses in communicating with their customers.
This document explains how AI systems are used within the Easycore platform.
AI technologies are used to assist with:
AI is designed to assist businesses and their customers but does not replace human decision-making.
AI systems may process the following information when generating responses:
AI systems process this information solely for the purpose of generating relevant responses or assisting with automation.
Some conversations may be reviewed by human operators.
Human review may occur for purposes such as:
Easycore may use anonymous or non-confidential data to improve system performance.
Sensitive or private data is not intentionally used to train AI systems without appropriate safeguards.
Businesses using Easycore remain responsible for ensuring they have permission to process their customers' data.
AI processing occurs on secure infrastructure operated by Easycore Ltd.
AI processing is performed in-house on dedicated servers operated by Easycore Ltd in the United Kingdom. Conversation and customer data processed by our AI is not transmitted to external AI model providers for inference or training purposes.
Data processing may occur on:
Security measures include encrypted communication, controlled access, and system monitoring.
AI responses are generated automatically and are provided on an "as is" basis. They may be inaccurate, incomplete, out of date, or unsuitable for a particular purpose, and do not constitute professional advice of any kind. Important information, prices, and decisions should be independently verified before being acted upon.
Businesses using Easycore should review automated responses when necessary and remain responsible for their communications with customers. The allocation of liability for AI-generated content is set out in our Terms of Service. Nothing in this disclosure affects any rights you may have that cannot be excluded or limited under applicable law.
This disclosure may be updated as Easycore services evolve.
The latest version will always be available on the Easycore website.